){kind=logo}
fr-en 
Please try to be as specific as possible when describing your problem. For example, make sure to include the version of the product you are using (eg Revit 2022, Metal Framing 2025 etc.) and a detailed description of the problem. Our system will verify your support contract eligibility. If you are a support contract holder, one of our support engineers will be in touch soon.
)
Discover reliable support for project delivery. Thanks to our expansive global reach and capabilities, we can provide an extensive array of support solutions.
Whether it's on-site or remote, our specialized technology and industry experts are committed to reducing your downtime and providing you with peace of mind.
Lean on ARKANCE for help when you need guidance
Your technology solutions are critical to your business and projects requiring direct access to experts and resources to resolve issues quickly. ARKANCE provides a proactive, comprehensive, and collaborative support approach, along with the ability to leverage customized tools tailored to your firm’s unique needs.
Comprehensive support options available;
Access to certified experts
Flexible support options via phone, online, remote, or onsite
Self-service resources
Automated ticket status updates and escalation management
Customer-specific targeted response times
Submit a request
Fields marked with an asterisk (*) are mandatory.