Support

Support 360 delivers comprehensive support that keeps you working

The effective installation and optimisation of design, data management and collaboration platforms need specialist expertise. Support 360 allows you to get on with your day job and leave the rest to us. Complete with genuine unlimited calls, simply select the cover to suit your business environment.

Subscription Specialists

This is the team that you call when you need any type of help with your software subscription. This could be guidance on how to access your subscription, find out when your contract is due for renewal or ask for help with using your subscription management website.

Support Specialists

These are the teams that work with you to understand your software problem and offer the best fix in the shortest time. We have different teams for different problems. If you have a problem installing the software you will speak to a member of our systems team, if you have a question about using the software you will speak to one of our product specialists.

Industry Specialists

This team will work with you and advise on how best to implement your software. They have developed their expertise and experience by using these products in organisations like yours. Each team member has an in-depth knowledge of their assigned products and how they are best used in real-world environments. They are there to support you when you have a particularly complicated problem.